Support Centre

Find help on various topics, manage returns, or explore our support resources. We're here to ensure a seamless experience with our products.

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Help Topics
Ordering Shipping & Delivery Payments Exchanges Returns & Refunds Leather Cleaning & Care Size Guides Terms of Service Terms & Conditions
 
Ordering Shipping & Delivery Payments Exchanges Returns & Refunds Leather Cleaning & Care Size Guides Terms of Service Terms & Conditions
Ordering
FAQ's
How do I order?
  1. Browse through the website and find the item(s) you would like to purchase.
  2. Select your correct size and click 'add to cart'. A pop up will appear, click the 'checkout' button.
  3. You will be redirected to the checkout page. Add your shipping address & contact details.
  4. Choose a shipping method and click 'pay now'.
  5. Complete your order by using on of our our secure payment methods.
  6. Following your successful payment, you will receive an order confirmation email.
  7. Our courier partner will send you updates on the expected arrival of your order.
How can I track my order?

When your order has been processed, we will send you an order confirmation email. This will have your tracking number along with a link you can use to track your orders progress.

Track your order here.

When will my order arrive?

Orders will be delivered within 3 - 5 business days.

Can I cancel my online order?

Yes you may. Select the 'contact us' tab at the top, fill in your details and query and one of our customer service representatives will be in touch.