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- You can exchange your item for free within 14 days after receiving your order.
- Everything you exchange should be in its original state and packaging. Make sure you don’t cut off tags if there are any.
- You can only exchange an item once. If it still isn’t to your liking, you can return the item and order something else.
Exchange in one of our stores - FREE
- View our store locator to locate your nearest store
Door to Door pick up - PAID FOR BY CUSTOMER
- Email your address, order number and details of the issue with the item to: customersupport@curvegear.co.za
- Our team will then send you a mail with a payment link, once the courier cost has been paid, we then book a courier to collect the item/s from you and send it back to our Distribution Center (DC) to be assessed
- Once the item is received at our DC and has successfully been assessed, we will determine if it is eligible for an exchange
- Our team will then send you a mail with a payment link, once the courier cost has been paid, we then book a courier to send back the exchanged item to you
Limited items cannot be exchanged. If the item is not to your liking, consider returning it (within 14 days after receiving your order) and reordering it in a different size or colour.