Customer Support Centre | Returns/ Exchange Policy

Our Returns Policy

Thank you for purchasing from Curve Gear.

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team.

Our Exchange Policy

Thank you for purchasing from Curve Gear.

In order to be eligible for an exchange, we will pick up the product from you or you can bring it to your nearest store. It must be in the same condition that you received it and undamaged in any way.

After we receive your item, our team of professionals will inspect it. Once we have determined that the item is undamaged, we will only then send you a new item.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for an exchange.

If anything is unclear or you have more questions feel free to contact our customer support team.